Competing through services : strategy and implementation : cases and text :: Sandra Van der Merwe :: ISBN 0130971308 :: Prentice Hall 1994 :: OBNB, the Open British National Bibliography

Publication Data

Title Competing through services : strategy and implementation : cases and text
Author Sandra Van der Merwe
Contributors Christopher H. Lovelock, Marika Natasha Taishoff
Publisher Prentice Hall
Publication date 1994
Publication location New York
Language English

Topics

Service industries :: Case studies
Competition :: Case studies
Competition, International :: Case studies
011295644

Catalogue Data

OBNB ID GB9430843
ISBN 10 0130971308
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.5

ISBD

P1053 xxviii,452p.

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Competing through services : strategy and implementation : cases and text by Sandra Van der Merwe. ISBN 0130971308. Published by Prentice Hall in 1994. Publication and catalogue information, links to buy online and reader comments.