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Keith Posner

4 published titles

The empowerment pocketbook

(Contributor)

1 edition

  • ISBN: 1870471512
  • Management Pocketbooks
  • 1997
  • Details

The project management pocketbook

2 editions

  • ISBN: 1870471636
  • Management Pocketbooks
  • 1998
  • Details
  • ISBN: 9781903776872
  • Management Pocketbooks
  • 2008
  • Details

The e-customer care pocketbook

(Contributor)

1 edition

  • ISBN: 187047189X
  • Management Pocketbooks
  • 2001
  • Details

The call centre customer care pocketbook

(Contributor)

1 edition

  • ISBN: 1903776333
  • Management Pocketbooks
  • 2005
  • Details

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