Jacques Horovitz
4 published titles
Top management control in Europe
1 edition
- ISBN: 0333268288
- Macmillan
- 1980
- Details
How to win customers
1 edition
- ISBN: 0273032887
- Pitman
- 1990
- Details
Total customer satisfaction
1 edition
- ISBN: 0273034472
- Financial Times
- 1993
- Details
The seven secrets of service strategy : Jacques Horovitz
1 edition
- ISBN: 0273635778
- Financial Times/Prentice Hall
- 2000
- Details
