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The seven secrets of service strategy : Jacques Horovitz

Jacques Horovitz

Publication Data

Title The seven secrets of service strategy : Jacques Horovitz
Author Jacques Horovitz
Publisher Financial Times/Prentice Hall
Publication date 2000
Publication location Harlow
Language English

Topics

008729372

Catalogue Data

OBNB ID GB99V7399
ISBN 10 0273635778
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 xiv, 140 p.
P1042 Includes bibliographical references and index.

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The seven secrets of service strategy : Jacques Horovitz by Jacques Horovitz. ISBN 0273635778. Published by Financial Times/Prentice Hall in 2000. Publication and catalogue information, links to buy online and reader comments.

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