Claire Bateson
5 published titles
Understanding financial services from a customer perspective
1 edition
- ISBN: 0852976364
- Financial World Publishing
- 2002
- Details
Understanding the contact centre environment
(Contributor)
1 edition
- ISBN: 0852976372
- Financial World
- 2002
- Details
Retail financial services
2 editions
- ISBN: 9781845166595
- ifs School of Finance
- 2007
- Details
- ISBN: 9781906403294
- Global Professional
- 2008
- Details
Certificate in retail banking conduct of business
1 edition
- ISBN: 9781845168667
- IFS School of Finance
- 2009
- Details
Diploma in retail banking conduct of business
1 edition
- ISBN: 9781845168889
- IFS School of Finance
- 2010
- Details
