Enlarge

Understanding the contact centre environment

David Mack

Publication Data

Title Understanding the contact centre environment
Author David Mack
Contributor Claire Bateson
Publisher Financial World
Publication date 2002
Publication location Canterbury
Language English

Descriptive Notes

Includes index.

Topics

Call centers
008798225

Catalogue Data

OBNB ID GBA222071
ISBN 10 0852976372
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 338.47658812

ISBD

P1053 iv, 124 p.

Buy a copy

OBNB doesn't sell books, but you may be able to find a copy at one of these websites:

Understanding the contact centre environment by David Mack. ISBN 0852976372. Published by Financial World in 2002. Publication and catalogue information, links to buy online and reader comments.

obnb.uk is a Good Stuff website.