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Christine Hope

5 published titles

Service operations management : strategy, design, and delivery

1 edition

  • ISBN: 0131499157
  • Prentice Hall
  • 1997
  • Details

The legal profession, networks and service quality

(Contributor)

1 edition

  • University of Bradford Management Centre
  • 1999
  • Details

My way's the right way! or, With particular reference to teaching on tourism courses, is 'best practice' in operations management dependent upon national culture?

1 edition

  • University of Bradford, Management Centre
  • 1999
  • Details

Is there an inverse relationship between service quality and productivity or not? : it's all in the definition!

1 edition

  • Bradford University School of Management
  • 2007
  • Details

Measuring and managing the quality of service in hotels in Cyprus

1 edition

  • Bradford University, School of Management
  • 2007
  • Details

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