Christine Hope
5 published titles
Service operations management : strategy, design, and delivery
1 edition
- ISBN: 0131499157
- Prentice Hall
- 1997
- Details
The legal profession, networks and service quality
(Contributor)
1 edition
- University of Bradford Management Centre
- 1999
- Details
My way's the right way! or, With particular reference to teaching on tourism courses, is 'best practice' in operations management dependent upon national culture?
1 edition
- University of Bradford, Management Centre
- 1999
- Details
Is there an inverse relationship between service quality and productivity or not? : it's all in the definition!
1 edition
- Bradford University School of Management
- 2007
- Details
Measuring and managing the quality of service in hotels in Cyprus
1 edition
- Bradford University, School of Management
- 2007
- Details