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Ellen Roemer

2 published titles

Guiding a double-edged sword : continuity versus flexibility in industrial relationships

1 edition

  • Bradford University School of Management
  • 2004
  • Details

Developing a multidimensional and hierarchical service quality model for the travel and tourism industry

(Contributor)

1 edition

  • Bradford University, School of Management
  • 2006
  • Details

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