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Developing a multidimensional and hierarchical service quality model for the travel and tourism industry

Laura Martínez Caro

Publication Data

Title Developing a multidimensional and hierarchical service quality model for the travel and tourism industry
Author Laura Martínez Caro
Contributors Ellen Roemer, Ellen Roemer
Publisher Bradford University, School of Management
Publication date 2006
Publication location Bradford
Language English

Topics

Travel agents :: Evaluation
Tourism :: Management

Catalogue Data

OBNB ID GBA675884
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 338.47910941

ISBD

P1053 13 p.
P1042 Includes bibliographical references.

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Developing a multidimensional and hierarchical service quality model for the travel and tourism industry by Laura Martínez Caro. Published by Bradford University, School of Management in 2006. Publication and catalogue information, links to buy online and reader comments.