Jim Alexander
2 published titles
The handbook of customer satisfaction and loyalty measurement
(Contributor)
1 edition
- ISBN: 9780566087448
- Gower
- 2006
- Details
25 years : learning in later life : 1987-2012
(Contributor)
1 edition
- ISBN: 9780947649890
- Centre for Lifelong Learning, University of Strathclyde
- 2012
- Details
