Gail P. Clarkson
3 published titles
Sensemaking on the front line : the key implications for call centre performance
1 edition
Making sense of workplace performance
2 editions
- ISBN: 9780955357763
- AIM Research
- 2006
- Details
- ISBN: 9780955357763
- AIM Research
- 2006
- Details
Developing leadership research : papers from the Northern Leadership Academy Fellows 2007 Conference, Hall Garth Hotel, Darlington, UK, 20 September 2007
(Contributor)
1 edition
- ISBN: 9780853162667
- Leeds University Press
- 2008
- Details