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IT Service Management Forum

3 published titles

Operational support and analysis : ITIL V3 intermediate capability handbook

(Contributor)

1 edition

  • ISBN: 9780113312092
  • TSO
  • 2009
  • Details

Operational support and analysis : ITIL intermediate capability handbook

(Contributor)

1 edition

  • ISBN: 9780113314300
  • TSO
  • 2013
  • Details

Release, control and validation : ITIL intermediate capability handbook

(Contributor)

1 edition

  • ISBN: 9780113314348
  • TSO
  • 2013
  • Details

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