Nicola Turnill
3 published titles
How to change customer behaviour to encourage greater use of 'self-service' facilities
(Contributor)
1 edition
- ISBN: 1840577029
- UK Water Industry Research Limited
- 2013
- Details
Understanding customer behaviour for water demand forecasting
(Contributor)
1 edition
- ISBN: 1840577371
- UK Water Industry Research
- 2014
- Details
Post PR14 customer engagement, communications and education
(Contributor)
1 edition
- ISBN: 1840577576
- UK Water Industry Research Limited
- 2015
- Details
