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How to change customer behaviour to encourage greater use of 'self-service' facilities
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How to change customer behaviour to encourage greater use of 'self-service' facilities

Emma Partridge

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How to change customer behaviour to encourage greater use of 'self-service' facilities by Emma Partridge. ISBN 1840577029. Published by UK Water Industry Research Limited in 2013. Publication and catalogue information, links to buy online and reader comments.

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