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Make that call! : winning tactics for 101 difficult telephone conversations

Iain Maitland

Publication Data

Title Make that call! : winning tactics for 101 difficult telephone conversations
Author Iain Maitland
Publisher Kogan Page
Publication date 1997
Publication location London
Language English

Topics

Telephone etiquette
Communication in management
010097956

Catalogue Data

OBNB ID GB96X6218
ISBN 10 0749419113
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 651.73

ISBD

P1053 150p.

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Make that call! : winning tactics for 101 difficult telephone conversations by Iain Maitland. ISBN 0749419113. Published by Kogan Page in 1997. Publication and catalogue information, links to buy online and reader comments.

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