Predictable surprises : the disasters you should have seen coming, and how to prevent them

Publication Data

• Title Predictable surprises : the disasters you should have seen coming, and how to prevent them
• Author Max H. Bazerman
• Contributor Michael Watkins
• Publisher Harvard Business School
• Publication date 2004
• Publication location Boston, Mass.
• Language English

Contents

What is a predictable surprise? A preview
pt. 1. Prototypes of predictable surprises. September 11 : the costs of ignoring a predictable surprise
The collapse of Enron and the failure of auditor independence
pt. 2. Why don't we act on what we know? Cognitive roots : the role of human biases
Organizational roots : the role of institutional failures
Political roots : the role of special-interest groups
pt. 3. Preventing predictable surprises. Recognition : identifying emerging threats earlier
Prioritization : focusing on the right problems
Mobilization : building support for preventative action
Future predictable surprises.

Topics

• Emergency management

Predictable surprises : the disasters you should have seen coming, and how to prevent them by Max H. Bazerman. ISBN 1591391784. Published by Harvard Business School in 2004. Publication and catalogue information, links to buy online and reader comments.