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Handbook of CRM : achieving excellence in customer management

Adrian Payne

Publication Data

Title Handbook of CRM : achieving excellence in customer management
Author Adrian Payne
Publisher Elsevier Butterworth-Heinemann
Publication date 2006
Publication location Amsterdam
Language English

Topics

Customer relations
013119473

Catalogue Data

OBNB ID GBA516878
ISBN 10 0750664371
ISBN 13 9780750664370
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 xx, 438 p.
P1042 Includes bibliographical references and index.

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Handbook of CRM : achieving excellence in customer management by Adrian Payne. ISBN 9780750664370. Published by Elsevier Butterworth-Heinemann in 2006. Publication and catalogue information, links to buy online and reader comments.

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