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The power of a positive no : how to say no and still get to yes
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The power of a positive no : how to say no and still get to yes

William Ury

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The power of a positive no : how to say no and still get to yes by William Ury. ISBN 9780340924013. Published by Hodder Mobius in 2007. Publication and catalogue information, links to buy online and reader comments.

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