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The customer rules : the 14 indispensable, irrefutable, and indisputable qualities of the greatest service companies in the world

C. Britt Beemer

Publication Data

Title The customer rules : the 14 indispensable, irrefutable, and indisputable qualities of the greatest service companies in the world
Author C. Britt Beemer
Contributor Robert L. Shook
Publisher McGraw-Hill
Publication date 2009
Publication location New York
Language English

Topics

014656167

Catalogue Data

OBNB ID GBA882477
ISBN 10 0071603654
ISBN 13 9780071603652
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 xvii, 332 p.
P1042 Includes bibliographical references and index.

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The customer rules : the 14 indispensable, irrefutable, and indisputable qualities of the greatest service companies in the world by C. Britt Beemer. ISBN 9780071603652. Published by McGraw-Hill in 2009. Publication and catalogue information, links to buy online and reader comments.