Robert L. Shook
17 published titles
Successful telephone selling in the '80s
(Contributor)
1 edition
- ISBN: 0060149523
- Harper & Row
- 1982
- Details
Survivors : living with cancer : portraits of twelve inspiring people
1 edition
- ISBN: 0060152044
- Harper & Row
- 1983
- Details
The IBM way : insights into the world's most successful marketing organization
(Contributor)
3 editions
- ISBN: 0060155221
- Harper & Row
- 1986
- Details
- ISBN: 0063370433
- Harper & Row
- 1987
- Details
- ISBN: 0006374360
- Fontana
- 1989
- Details
The healing family
(Contributor)
1 edition
- ISBN: 0553173995
- Bantam
- 1988
- Details
Patents, copyrights & trademarks
(Contributor)
1 edition
- ISBN: 0471508519
- Wiley
- 1989
- Details
Successful telephone selling in the '90s
(Contributor)
1 edition
- ISBN: 006096491X
- Perennial Library
- 1990
- Details
How to close every sale
(Contributor)
2 editions
- ISBN: 0749910062
- Piatkus
- 1990
- Details
- ISBN: 074991095X
- Piatkus
- 1991
- Details
The Wall Street dictionary
(Contributor)
1 edition
- ISBN: 0139501894
- New York Institute of Finance
- 1990
- Details
The art of the hard sell
2 editions
- ISBN: 0749910429
- Piathus
- 1991
- Details
- ISBN: 074991131X
- Piatkus
- 1991
- Details
The winner's circle : how ten stockbrokers became the best in the business
(Contributor)
1 edition
- ISBN: 0135875773
- New York Institute of Finance
- 1992
- Details
Franchising : the business strategy that changed the world
(Contributor)
1 edition
- ISBN: 0130656089
- Prentice Hall
- 1993
- Details
The greatest sales stories ever told : from the world's best salespeople
1 edition
- ISBN: 0070571341
- McGraw-Hill
- 1995
- Details
I'll get back to you : 156 ways to get people to return your phone calls
(Contributor)
1 edition
- ISBN: 0070577218
- McGraw-Hill
- 1996
- Details
Headhunters confidential : 125 insider secrets to landing your dream job
(Contributor)
1 edition
- ISBN: 0071361898
- McGraw-Hill
- 2000
- Details
Jackpot! : Harrah's winning secrets for customer loyalty
1 edition
- ISBN: 0471263230
- Wiley
- 2003
- Details
Miracle medicines : seven lifesaving drugs and the people who created them
1 edition
- ISBN: 9781591841579
- Portfolio
- 2007
- Details
The customer rules : the 14 indispensable, irrefutable, and indisputable qualities of the greatest service companies in the world
(Contributor)
1 edition
- ISBN: 9780071603652
- McGraw-Hill
- 2009
- Details
