World-class customer service : the what, the why, the how :: Ted Johns :: ISBN 9781906080037 :: Institute of Customer Service 2008 :: OBNB, the Open British National Bibliography

Publication Data

Title World-class customer service : the what, the why, the how
Author Ted Johns
Contributor Institute of Customer Service
Publisher Institute of Customer Service
Publication date 2008
Publication location Colchester
Language English

Descriptive Notes

Cover title.

Topics

Customer relations
Customer services

Catalogue Data

OBNB ID GBA926965
ISBN 10 1906080038
ISBN 13 9781906080037
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 61 p.
P1042 Includes bibliographical references.

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World-class customer service : the what, the why, the how by Ted Johns. ISBN 9781906080037. Published by Institute of Customer Service in 2008. Publication and catalogue information, links to buy online and reader comments.