Agility in services : capabilities for difficult times :: Chris Voss :: London Business School 2009 :: OBNB, the Open British National Bibliography

Publication Data

Title Agility in services : capabilities for difficult times
Author Chris Voss
Contributors Chao Wang, Institute of Customer Service, Advanced Institute of Management Research, London Business School
Publisher London Business School
Publication date 2009
Publication location London
Language English

Descriptive Notes

Title from PDF title page (viewed on 13 Jan., 2010).

Topics

Organizational change
England

Catalogue Data

OBNB ID GBB005529
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.160941

ISBD

P1053 20 p.

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Agility in services : capabilities for difficult times by Chris Voss. Published by London Business School in 2009. Publication and catalogue information, links to buy online and reader comments.