Well-being and call centres :: Karen Akroyd :: Institute for Employment Studies 2006 :: OBNB, the Open British National Bibliography

Publication Data

Title Well-being and call centres
Author Karen Akroyd
Contributors Vanessa Gordon-Dseagu, Paul Fairhurst, Institute for Employment Studies
Publisher Institute for Employment Studies
Publication date 2006
Publication location Brighton
Language English

Descriptive Notes

Title from PDF title page (viewed on 5 July, 2010).

Topics

Call centers :: Great Britain :: Employees
Call centers :: Great Britain :: Personnel management
England

Catalogue Data

OBNB ID GBB080167
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book

ISBD

P1053 20 p.
P1042 Includes bibliographical references.

Buy a copy

OBNB doesn't sell books, but you may be able to find a copy at one of these websites:

Well-being and call centres by Karen Akroyd. Published by Institute for Employment Studies in 2006. Publication and catalogue information, links to buy online and reader comments.