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Billing presentment and the changing utility billing landscape : How advanced bill presentment helps utilities to manage customer satisfaction before, during and after smart meter deployments

Stuart Ravens

Publication Data

Title Billing presentment and the changing utility billing landscape : How advanced bill presentment helps utilities to manage customer satisfaction before, during and after smart meter deployments
Author Stuart Ravens
Contributor Ovum
Publisher Ovum
Publication date 0000
Publication location London

Descriptive Notes

"Reference code: BFTC2587."

Topics

Electric utilities :: Technological innovations
Water utilities :: Technological innovations
Gas companies :: Technological innovations
England

Catalogue Data

OBNB ID GBB434606
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 333.7

ISBD

P1053 1 online resource (12 pages)

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Billing presentment and the changing utility billing landscape : How advanced bill presentment helps utilities to manage customer satisfaction before, during and after smart meter deployments by Stuart Ravens. Published by Ovum. Publication and catalogue information, links to buy online and reader comments.