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Is customer centricity a movement or myth? : opening the debate for HR
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Is customer centricity a movement or myth? : opening the debate for HR

Craig Marsh

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Is customer centricity a movement or myth? : opening the debate for HR by Craig Marsh. ISBN 9781862202801. Published by Centre for Performance-Led HR, Lancaster University Management School in 2010. Publication and catalogue information, links to buy online and reader comments.

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