Wired and dangerous : how your customers have changed and what to do about it :: Chip R. Bell :: ISBN 9781605099750 :: Berrett-Koehler 2011 :: OBNB, the Open British National Bibliography

Publication Data

Title Wired and dangerous : how your customers have changed and what to do about it
Author Chip R. Bell
Contributor John R. Patterson
Publisher Berrett-Koehler
Publication date 2011
Publication location San Francisco, Calif.
Language English

Topics

Customer relations
Customer services
Customer loyalty
015785993

Catalogue Data

OBNB ID GBB144054
ISBN 10 1605099759
ISBN 13 9781605099750
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 vii, 248 p.
P1042 Includes bibliographical references (p. 233-235) and index.

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Wired and dangerous : how your customers have changed and what to do about it by Chip R. Bell. ISBN 9781605099750. Published by Berrett-Koehler in 2011. Publication and catalogue information, links to buy online and reader comments.