John R. Patterson
2 published titles
Take their breath away : how imaginative service creates devoted customers
(Contributor)
1 edition
- ISBN: 9780470443507
- Wiley
- 2009
- Details
Wired and dangerous : how your customers have changed and what to do about it
(Contributor)
1 edition
- ISBN: 9781605099750
- Berrett-Koehler
- 2011
- Details
