Key element guide. ITIL service operation :: Randy A. Steinberg :: ISBN 9780113313686 :: TSO 2012 :: OBNB, the Open British National Bibliography

Publication Data

Title Key element guide. ITIL service operation
Alternative Title ITIL service operation
Author Randy A. Steinberg
Contributors David Cannon, Stationery Office
Publisher TSO
Publication date 2012
Publication location London
Language English

Descriptive Notes

"Aligned to the 2011 editions"--Cover.

Topics

Computer industry :: Customer services :: Management
Electronic office machine industry :: Customer services :: Management
Support services (Management)
016173901

Catalogue Data

OBNB ID GBB363189
ISBN 10 0113313683
ISBN 13 9780113313686
Type BibliographicResource, Book
Dewey Classification 004.0688

ISBD

P1008>Second Second edition
P1053 v, 106 pages

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Key element guide. ITIL service operation by Randy A. Steinberg. ISBN 9780113313686. Published by TSO in 2012. Publication and catalogue information, links to buy online and reader comments.