Key element guide. ITIL continual service improvement :: Vernon Lloyd :: ISBN 9780113313693 :: TSO 2012 :: OBNB, the Open British National Bibliography

Publication Data

Title Key element guide. ITIL continual service improvement
Alternative Title ITIL continual service improvement
Author Vernon Lloyd
Contributors David Cannon, Stationery Office
Publisher TSO
Publication date 2012
Publication location London
Language English

Descriptive Notes

"Aligned to the 2011 editions"--Cover.

Topics

Computer industry :: Customer services :: Management
Electronic office machine industry :: Customer services :: Management
Support services (Management)
016173906

Catalogue Data

OBNB ID GBB363191
ISBN 10 0113313691
ISBN 13 9780113313693
Type BibliographicResource, Book
Dewey Classification 004.0688

ISBD

P1008>Second Second edition
P1053 v, 95 pages

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Key element guide. ITIL continual service improvement by Vernon Lloyd. ISBN 9780113313693. Published by TSO in 2012. Publication and catalogue information, links to buy online and reader comments.