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Vernon Lloyd

3 published titles

Service design

1 edition

  • ISBN: 9780113310470
  • TSO
  • 2007
  • Details

ITIL continual service improvement

1 edition

  • ISBN: 9780113313082
  • TSO
  • 2011
  • Details

Key element guide. ITIL continual service improvement

1 edition

  • ISBN: 9780113313693
  • TSO
  • 2012
  • Details

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