Key element guide. ITIL service strategy :: David Cannon :: ISBN 9780113313655 :: TSO 2012 :: OBNB, the Open British National Bibliography

Publication Data

Title Key element guide. ITIL service strategy
Alternative Title ITIL service strategy
Author David Cannon
Contributors Ashley Hanna, Stationery Office
Publisher TSO
Publication date 2012
Publication location London
Language English

Descriptive Notes

"Aligned to the 2011 editions"--Cover.

Topics

Computer industry :: Customer services :: Management
Electronic office machine industry :: Customer services :: Management
Support services (Management)
016173907

Catalogue Data

OBNB ID GBB363192
ISBN 10 0113313659
ISBN 13 9780113313655
Type BibliographicResource, Book
Dewey Classification 004.0688

ISBD

P1008>Second Second edition
P1053 v, 162 pages

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Key element guide. ITIL service strategy by David Cannon. ISBN 9780113313655. Published by TSO in 2012. Publication and catalogue information, links to buy online and reader comments.