Ashley Hanna
6 published titles
A dictionary of IT service management : terms, acronyms and abbreviations
1 edition
- ISBN: 9780955124570
- itSMF
- 2007
- Details
ITIL continual service improvement
(Contributor)
1 edition
- ISBN: 9780113313082
- TSO
- 2011
- Details
ITIL service design
(Contributor)
1 edition
- ISBN: 9780113313051
- TSO
- 2011
- Details
ITIL service operation
(Contributor)
1 edition
- ISBN: 9780113313075
- TSO
- 2011
- Details
ITIL service strategy
(Contributor)
1 edition
- ISBN: 9780113313044
- TSO
- 2011
- Details
Key element guide. ITIL service strategy
(Contributor)
1 edition
- ISBN: 9780113313655
- TSO
- 2012
- Details
