The Impact of Social CRM on Retail Banking :: Alex Kwiatkowski :: Ovum :: OBNB, the Open British National Bibliography

Publication Data

Title The Impact of Social CRM on Retail Banking
Author Alex Kwiatkowski
Contributor Ovum
Publisher Ovum
Publication date 0000
Publication location London

Descriptive Notes

"Reference Code: OI00039-021."

Topics

Banks and banking :: Information technology
Customer relations :: Management
Social media :: Economic aspects
Market surveys

Catalogue Data

OBNB ID GBB585765
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 332.10285

ISBD

P1053 1 online resource (41 pages)
P1042 Includes bibliographical references.

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The Impact of Social CRM on Retail Banking by Alex Kwiatkowski. Published by Ovum. Publication and catalogue information, links to buy online and reader comments.