Title from cover.
Contents: Pt. 1 Understanding and using outcomes in social care (book) _ Pt. 2 Resources for training and development (hole-punched sheets) _ CD-ROM _ 2 posters _ Feedback sheet.
Outcomes into practice : focusing practice and information on the outcomes people value : a resource pack for managers and trainers by Elinor Nicholas. ISBN 1871713625. Published by Social Policy Research Unit in 2003. Publication and catalogue information, links to buy online and reader comments.