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The world of superservice : creating profit through a passion for customer service

Ken Irons

Publication Data

Title The world of superservice : creating profit through a passion for customer service
Author Ken Irons
Publisher Addison-Wesley
Publication date 1997
Publication location Harlow
Language English

Topics

Customer relations
Service industries :: Management
007355039

Catalogue Data

OBNB ID GB9764152
ISBN 10 0201403846
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 x,246p.
P1042 Includes bibliographical references and index.

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The world of superservice : creating profit through a passion for customer service by Ken Irons. ISBN 0201403846. Published by Addison-Wesley in 1997. Publication and catalogue information, links to buy online and reader comments.