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Quality and service : a key focus for performance in the public sector

Frances A. Clark

Publication Data

Title Quality and service : a key focus for performance in the public sector
Author Frances A. Clark
Contributor Henley Management College
Publisher Henley Management College
Publication date 1992
Publication location Henley-on-Thames
Language English

Topics

Performance standards
Total quality management
Great Britain :: Officials and employees :: Evaluation
Great Britain

Catalogue Data

OBNB ID GB9321525
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book

ISBD

P1053 16 leaves
P1042 Bibliog.

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Quality and service : a key focus for performance in the public sector by Frances A. Clark. Published by Henley Management College in 1992. Publication and catalogue information, links to buy online and reader comments.