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Rigour without rigidity : assessing Customer Service NVQ/SVQ level 3 : a guide for assessors and candidates

Christopher M. Devereux

Publication Data

Title Rigour without rigidity : assessing Customer Service NVQ/SVQ level 3 : a guide for assessors and candidates
Author Christopher M. Devereux
Contributor WA Consultants
Publisher WA Consultants
Publication date 1997
Publication location Cheam
Language English

Topics

Customer services :: Examinations :: Study guides
National Vocational Qualifications (Great Britain) :: Study guides
009478949

Catalogue Data

OBNB ID GBA157497
ISBN 10 0952290626
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 v, 100 p.
P1042 Includes bibliographical references.

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Rigour without rigidity : assessing Customer Service NVQ/SVQ level 3 : a guide for assessors and candidates by Christopher M. Devereux. ISBN 0952290626. Published by WA Consultants in 1997. Publication and catalogue information, links to buy online and reader comments.