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Excelling at service : holistic assessment of Customer Service S/NVQ Level 3

Christopher M. Devereux

Publication Data

Title Excelling at service : holistic assessment of Customer Service S/NVQ Level 3
Author Christopher M. Devereux
Contributor Institute of Customer Service
Publisher WA Consultants
Publication date 2001
Publication location Cheam
Language English

Topics

009478953

Catalogue Data

OBNB ID GBA160478
ISBN 10 0952290693
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 100 p.
P1042 Includes bibliographical references.

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Excelling at service : holistic assessment of Customer Service S/NVQ Level 3 by Christopher M. Devereux. ISBN 0952290693. Published by WA Consultants in 2001. Publication and catalogue information, links to buy online and reader comments.

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