Customer care excellence : how to create an effective customer focus :: Sarah Cook :: ISBN 9780749450663 :: Kogan Page 2008 :: OBNB, the Open British National Bibliography

Publication Data

Title Customer care excellence : how to create an effective customer focus
Author Sarah Cook
Publisher Kogan Page
Publication date 2008
Publication location London
Language English

Topics

Customer relations
Customer services
014016123

Catalogue Data

OBNB ID GBA777398
ISBN 10 0749450665
ISBN 13 9780749450663
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1008>5th 5th ed., Fully updated
P1053 vi, 280 p.
P1042 Includes bibliographical references (p. [270-272]) and index.

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Customer care excellence : how to create an effective customer focus by Sarah Cook. ISBN 9780749450663. Published by Kogan Page in 2008. Publication and catalogue information, links to buy online and reader comments.