Bryan Foss

4 published titles

Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers

1 edition

CRM in financial services : a practical guide to making customer relationship management work

1 edition

The customer management scorecard : managing CRM for profit

(Contributor)

1 edition

Consumer insight : how to use data and market research to get closer to your customer

(Contributor)

1 edition