Ivor Macfarlane
3 published titles
IT service management : version 2.1.b
1 edition
- ISBN: 0952470616
- itSMF
- 2001
- Details
ITIL small-scale implementation
(Contributor)
1 edition
- ISBN: 0113309805
- The Stationery Office
- 2005
- Details
A dictionary of IT service management : terms, acronyms and abbreviations
(Contributor)
1 edition
- ISBN: 9780955124570
- itSMF
- 2007
- Details
