A dictionary of IT service management : terms, acronyms and abbreviations

Publication Data

• Title A dictionary of IT service management : terms, acronyms and abbreviations
• Author Ashley Hanna
• Contributors Ivor Macfarlane, Stuart Rance, Mark Lillycrop, IT Service Management Forum
• Publisher itSMF
• Publication date 2007
• Publication location Wokingham
• Language English

Topics

• 014580087

A dictionary of IT service management : terms, acronyms and abbreviations by Ashley Hanna. ISBN 9780955124570. Published by itSMF in 2007. Publication and catalogue information, links to buy online and reader comments.