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Chris Dutton

2 published titles

Service technologies : developing strategies

(Contributor)

1 edition

  • ISBN: 9780954903879
  • Institute of Customer Service
  • 2006
  • Details

Excellence in managing the business-to-business customer relationship

(Contributor)

1 edition

  • ISBN: 9781906080006
  • Institute of Customer Service
  • 2006
  • Details

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