Service technologies : developing strategies :: Paul Frost :: ISBN 9780954903879 :: Institute of Customer Service 2006 :: OBNB, the Open British National Bibliography

Publication Data

Title Service technologies : developing strategies
Author Paul Frost
Contributors Chris Dutton, Harvey Ells, Institute of Customer Service
Publisher Institute of Customer Service
Publication date 2006
Publication location Colchester
Language English

Topics

Customer services
Customer services :: Technological innovations

Catalogue Data

OBNB ID GBB014824
ISBN 10 0954903870
ISBN 13 9780954903879
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 56 p.
P1042 Includes bibliographical references.

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Service technologies : developing strategies by Paul Frost. ISBN 9780954903879. Published by Institute of Customer Service in 2006. Publication and catalogue information, links to buy online and reader comments.