Why people matter :: Jenny Dugmore :: ISBN 9780580474590 :: BSI Business Information 2006 :: OBNB, the Open British National Bibliography

Publication Data

Title Why people matter
Alternative Title Achieving ISO/IEC 20000
Author Jenny Dugmore
Contributors Shirley Lacy, British Standards Institution
Publisher BSI Business Information
Publication date 2006
Publication location London
Language English

Topics

Industrial management :: Standards
Information technology :: Management
Customer services :: Quality control :: Management
Business information services

Catalogue Data

OBNB ID GBB132362
ISBN 10 0580474593
ISBN 13 9780580474590
Type BibliographicResource, Book
Dewey Classification 658.4013

ISBD

P1008>2nd 2nd ed.
P1053 vii, 91 p.
P1042 Includes bibliographical references (p. 87-88).

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Why people matter by Jenny Dugmore. ISBN 9780580474590. Published by BSI Business Information in 2006. Publication and catalogue information, links to buy online and reader comments.