Making metrics work :: Jenny Dugmore :: ISBN 9780580474606 :: BSI Business Information 2006 :: OBNB, the Open British National Bibliography

Publication Data

Title Making metrics work
Author Jenny Dugmore
Contributor Shirley Lacy
Publisher BSI Business Information
Publication date 2006
Publication location London
Language English

Descriptive Notes

Previous ed. 2005.

Topics

Computer service industry :: Quality control :: Statistical methods
Computer service industry :: Quality control :: Measurement
Computer service industry :: Standards
Benchmarking (Management) :: Statistical methods

Catalogue Data

OBNB ID GBA754764
ISBN 10 0580474607
ISBN 13 9780580474606
Type BibliographicResource, Book
Dewey Classification 658.4038

ISBD

P1008>2nd 2nd ed.
P1053 vi, 99 p.
P1042 Includes bibliographical references.

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Making metrics work by Jenny Dugmore. ISBN 9780580474606. Published by BSI Business Information in 2006. Publication and catalogue information, links to buy online and reader comments.