Managing end-to-end service :: Jenny Dugmore :: ISBN 9780580474613 :: BSI Business Information 2006 :: OBNB, the Open British National Bibliography

Publication Data

Title Managing end-to-end service
Author Jenny Dugmore
Contributor Shirley Lacy
Publisher BSI Business Information
Publication date 2006
Publication location London
Language English

Descriptive Notes

Previous ed. 2005.

Topics

Computer service industry :: Management
Computer service industry :: Standards
Benchmarking (Management)

Catalogue Data

OBNB ID GBA754767
ISBN 10 0580474615
ISBN 13 9780580474613
Type BibliographicResource, Book
Dewey Classification 658.4038

ISBD

P1008>2nd 2nd ed.
P1053 vii, 105 p.
P1042 Includes bibliographical references.

Buy a copy

OBNB doesn't sell books, but you may be able to find a copy at one of these websites:

Managing end-to-end service by Jenny Dugmore. ISBN 9780580474613. Published by BSI Business Information in 2006. Publication and catalogue information, links to buy online and reader comments.