Service offerings and agreements : ITIL V3 intermediate capability handbook :: Alison Cartlidge :: ISBN 9780113312702 :: TSO 2010 :: OBNB, the Open British National Bibliography

Publication Data

Title Service offerings and agreements : ITIL V3 intermediate capability handbook
Alternative Title ITIL V3 intermediate capability handbook
Author Alison Cartlidge
Contributors Janaki Chakravarthy, Mark Lillycrop, Mark Lillycrop, IT Service Management Forum, Stationery Office
Publisher TSO
Publication date 2010
Publication location London
Language English

Descriptive Notes

At head of title: OGC Portfolio product.
"Pocketbook from the official publisher of ITIL. Published in association with ITSMF UK"--Cover.

Topics

Information technology :: Management :: Handbooks, manuals, etc.
Support services (Management) :: Handbooks, manuals, etc.
Computer technical support :: Handbooks, manuals, etc.
015703649

Catalogue Data

OBNB ID GBB1B4534
ISBN 10 0113312709
ISBN 13 9780113312702
Type BibliographicResource, Book
Dewey Classification 658.4038

ISBD

P1053 140 p.

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Service offerings and agreements : ITIL V3 intermediate capability handbook by Alison Cartlidge. ISBN 9780113312702. Published by TSO in 2010. Publication and catalogue information, links to buy online and reader comments.