A manager's guide to service management :: Jenny Dugmore :: ISBN 9780580728457 :: BSI 2011 :: OBNB, the Open British National Bibliography

Publication Data

Title A manager's guide to service management
Author Jenny Dugmore
Contributors Shirley Lacy, British Standards Institution
Publisher BSI
Publication date 2011
Publication location London
Language English

Descriptive Notes

"BIS order ref: BIP 0005"--P. [4] of cover.

Topics

015819099

Catalogue Data

OBNB ID GBB2A0752
ISBN 10 0580728455
ISBN 13 9780580728457
Type BibliographicResource, Book
Dewey Classification 658

ISBD

P1008>6th 6th ed.
P1053 xvi, 148 p.
P1042 Includes bibliographical references.

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A manager's guide to service management by Jenny Dugmore. ISBN 9780580728457. Published by BSI in 2011. Publication and catalogue information, links to buy online and reader comments.