ITIL service strategy :: David Cannon :: ISBN 9780113313044 :: TSO 2011 :: OBNB, the Open British National Bibliography

Publication Data

Title ITIL service strategy
Alternative Title Service strategy
Author David Cannon
Contributors David Wheeldon, Shirley Lacy, Ashley Hanna
Publisher TSO
Publication date 2011
Publication location London
Language English

Descriptive Notes

"Best Management Practice."
"2011 ed."

Topics

Computer industry :: Customer services :: Management
015888160

Catalogue Data

OBNB ID GBB246410
ISBN 10 0113313047
ISBN 13 9780113313044
Type BibliographicResource, Book
Dewey Classification 004.0688

ISBD

P1008>2nd 2nd ed.
P1053 xii, 483 p.
P1042 Includes bibliographical references and index.

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ITIL service strategy by David Cannon. ISBN 9780113313044. Published by TSO in 2011. Publication and catalogue information, links to buy online and reader comments.